Information Exposure The advisory has been revoked - it doesn't affect any version of package otrs2 (opens in a new tab)
Threat Intelligence
The probability is the direct output of the EPSS model, and conveys an overall sense of the threat of exploitation in the wild. The percentile measures the EPSS probability relative to all known EPSS scores. Note: This data is updated daily, relying on the latest available EPSS model version. Check out the EPSS documentation for more details.
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Test your applications- Snyk IDSNYK-DEBIAN11-OTRS2-1070664
- published9 Feb 2021
- disclosed8 Feb 2021
Introduced: 8 Feb 2021
CVE-2021-21435 (opens in a new tab)Amendment
The Debian security team deemed this advisory irrelevant for Debian:11.
NVD Description
Note: Versions mentioned in the description apply only to the upstream otrs2 package and not the otrs2 package as distributed by Debian.
Article Bcc fields and agent personal information are shown when customer prints the ticket (PDF) via external interface. This issue affects: OTRS AG OTRS 7.0.x version 7.0.23 and prior versions; 8.0.x version 8.0.10 and prior versions.