Information Exposure The advisory has been revoked - it doesn't affect any version of package otrs2 (opens in a new tab)
Threat Intelligence
The probability is the direct output of the EPSS model, and conveys an overall sense of the threat of exploitation in the wild. The percentile measures the EPSS probability relative to all known EPSS scores. Note: This data is updated daily, relying on the latest available EPSS model version. Check out the EPSS documentation for more details.
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Test your applications- Snyk IDSNYK-DEBIAN11-OTRS2-605097
- published19 Aug 2020
- disclosed10 Mar 2020
Introduced: 10 Mar 2020
CVE-2019-13457 (opens in a new tab)Amendment
The Debian security team deemed this advisory irrelevant for Debian:11.
NVD Description
Note: Versions mentioned in the description apply only to the upstream otrs2 package and not the otrs2 package as distributed by Debian.
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8. A customer user can use the search results to disclose information from their "company" tickets (with the same CustomerID), even when the CustomerDisableCompanyTicketAccess setting is turned on.
References
- https://security-tracker.debian.org/tracker/CVE-2019-13457
- https://otrs.com/release-notes/otrs-security-advisory-2019-11/
- https://www.otrs.com/category/release-and-security-notes-en/
- http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html