Improper Authentication The advisory has been revoked - it doesn't affect any version of package otrs2  (opens in a new tab)


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EPSS
0.05% (23rd percentile)

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  • Snyk IDSNYK-DEBIAN9-OTRS2-1043895
  • published24 Nov 2020
  • disclosed23 Nov 2020

Introduced: 23 Nov 2020

CVE-2020-1778  (opens in a new tab)
CWE-287  (opens in a new tab)

Amendment

The Debian security team deemed this advisory irrelevant for Debian:9.

NVD Description

Note: Versions mentioned in the description apply only to the upstream otrs2 package and not the otrs2 package as distributed by Debian.

When OTRS uses multiple backends for user authentication (with LDAP), agents are able to login even if the account is set to invalid. This issue affects OTRS; 8.0.9 and prior versions.