Cryptographic Issues Affecting otrs2 package, versions <3.0.8+dfsg1-1


Severity

Recommended
low

Based on Debian security rating.

Threat Intelligence

EPSS
0.13% (49th percentile)

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  • Snyk IDSNYK-DEBIAN9-OTRS2-344075
  • published18 Mar 2011
  • disclosed18 Mar 2011

Introduced: 18 Mar 2011

CVE-2011-1433  (opens in a new tab)
CWE-310  (opens in a new tab)

How to fix?

Upgrade Debian:9 otrs2 to version 3.0.8+dfsg1-1 or higher.

NVD Description

Note: Versions mentioned in the description apply only to the upstream otrs2 package and not the otrs2 package as distributed by Debian. See How to fix? for Debian:9 relevant fixed versions and status.

The (1) AgentInterface and (2) CustomerInterface components in Open Ticket Request System (OTRS) before 3.0.6 place cleartext credentials into the session data in the database, which makes it easier for context-dependent attackers to obtain sensitive information by reading the _UserLogin and _UserPW fields.

CVSS Scores

version 3.1