Improper Input Validation Affecting otrs2 package, versions <3.0.8+dfsg1-1


Severity

Recommended
low

Based on Debian security rating.

Threat Intelligence

EPSS
0.19% (57th percentile)

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  • Snyk IDSNYK-DEBIAN9-OTRS2-344163
  • published18 Mar 2011
  • disclosed18 Mar 2011

Introduced: 18 Mar 2011

CVE-2010-4759  (opens in a new tab)
CWE-20  (opens in a new tab)

How to fix?

Upgrade Debian:9 otrs2 to version 3.0.8+dfsg1-1 or higher.

NVD Description

Note: Versions mentioned in the description apply only to the upstream otrs2 package and not the otrs2 package as distributed by Debian. See How to fix? for Debian:9 relevant fixed versions and status.

Open Ticket Request System (OTRS) before 3.0.0-beta7 does not properly restrict the ticket ages that are within the scope of a search, which allows remote authenticated users to cause a denial of service (daemon hang) via a fulltext search.

CVSS Scores

version 3.1