CVE-2019-12248 The advisory has been revoked - it doesn't affect any version of package otrs2  (opens in a new tab)


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EPSS
1.56% (74th percentile)

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  • Snyk IDSNYK-DEBIANUNSTABLE-OTRS2-349488
  • published9 Jun 2019
  • disclosed17 Jun 2019

Introduced: 9 Jun 2019

CVE-2019-12248  (opens in a new tab)

Amendment

The Debian security team deemed this advisory irrelevant for Debian:unstable.

NVD Description

Note: Versions mentioned in the description apply only to the upstream otrs2 package and not the otrs2 package as distributed by Debian.

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.7, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. An attacker could send a malicious email to an OTRS system. If a logged-in agent user quotes it, the email could cause the browser to load external image resources.