CVE-2020-1767 The advisory has been revoked - it doesn't affect any version of package otrs2 (opens in a new tab)
Threat Intelligence
The probability is the direct output of the EPSS model, and conveys an overall sense of the threat of exploitation in the wild. The percentile measures the EPSS probability relative to all known EPSS scores. Note: This data is updated daily, relying on the latest available EPSS model version. Check out the EPSS documentation for more details.
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Test your applications- Snyk IDSNYK-DEBIANUNSTABLE-OTRS2-541467
- published10 Jan 2020
- disclosed10 Jan 2020
Introduced: 10 Jan 2020
CVE-2020-1767 (opens in a new tab)Amendment
The Debian security team deemed this advisory irrelevant for Debian:unstable.
NVD Description
Note: Versions mentioned in the description apply only to the upstream otrs2 package and not the otrs2 package as distributed by Debian.
Agent A is able to save a draft (i.e. for customer reply). Then Agent B can open the draft, change the text completely and send it in the name of Agent A. For the customer it will not be visible that the message was sent by another agent. This issue affects: ((OTRS)) Community Edition 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.