Cross-site Scripting (XSS) The advisory has been revoked - it doesn't affect any version of package otrs2 (opens in a new tab)
Threat Intelligence
The probability is the direct output of the EPSS model, and conveys an overall sense of the threat of exploitation in the wild. The percentile measures the EPSS probability relative to all known EPSS scores. Note: This data is updated daily, relying on the latest available EPSS model version. Check out the EPSS documentation for more details.
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Test your applications- Snyk IDSNYK-UBUNTU2004-OTRS2-635854
- published10 Sept 2020
- disclosed10 Jan 2020
Introduced: 10 Jan 2020
CVE-2020-1766 (opens in a new tab)Amendment
The Ubuntu security team deemed this advisory irrelevant for Ubuntu:20.04.
NVD Description
Note: Versions mentioned in the description apply only to the upstream otrs2 package and not the otrs2 package as distributed by Ubuntu.
Due to improper handling of uploaded images it is possible in very unlikely and rare conditions to force the agents browser to execute malicious javascript from a special crafted SVG file rendered as inline jpg file. This issue affects: ((OTRS)) Community Edition 5.0.x version 5.0.39 and prior versions; 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.
References
- http://people.ubuntu.com/~ubuntu-security/cve/CVE-2020-1766
- https://otrs.com/release-notes/otrs-security-advisory-2020-02/
- https://lists.debian.org/debian-lts-announce/2020/01/msg00027.html
- http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html
- https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html