Information Exposure Affecting request-tracker5 package, versions <5.0.1+dfsg-1ubuntu1+esm2


Severity

Recommended
medium

Based on Ubuntu security rating.

Threat Intelligence

EPSS
0.25% (17th percentile)

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  • Snyk IDSNYK-UBUNTU2204-REQUESTTRACKER5-16791059
  • published6 Jul 2026
  • disclosed20 Jul 2026

Introduced: 6 Jul 2026

CVE-2026-44231  (opens in a new tab)
CWE-200  (opens in a new tab)
CWE-269  (opens in a new tab)
CWE-863  (opens in a new tab)

How to fix?

Upgrade Ubuntu:22.04 request-tracker5 to version 5.0.1+dfsg-1ubuntu1+esm2 or higher.

NVD Description

Note: Versions mentioned in the description apply only to the upstream request-tracker5 package and not the request-tracker5 package as distributed by Ubuntu. See How to fix? for Ubuntu:22.04 relevant fixed versions and status.

RT is an open source, enterprise-grade issue and ticket tracking system. Versions prior to 5.0.10, 6.0.0 and above, prior to 6.0.3 contain an information disclosure and privilege escalation vulnerability in the REST 2.0 API. A privileged (non-administrative) user can obtain authentication credentials belonging to other users — including users with administrative privileges — and use those credentials to read data as those users via RT's feed endpoints. The same request that exposes the credentials also rotates them, invalidating previously-distributed feed URLs across the instance. This issue has been fixed in versions 5.0.10 and 6.0.3.