Information Exposure Affecting request-tracker5 package, versions *


Severity

Recommended
low

Based on Ubuntu security rating.

Threat Intelligence

EPSS
0.12% (33rd percentile)

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  • Snyk IDSNYK-UBUNTU2204-REQUESTTRACKER5-2776225
  • published17 Jul 2025
  • disclosed18 Oct 2021

Introduced: 18 Oct 2021

CVE-2021-38562  (opens in a new tab)
CWE-203  (opens in a new tab)

How to fix?

There is no fixed version for Ubuntu:22.04 request-tracker5.

NVD Description

Note: Versions mentioned in the description apply only to the upstream request-tracker5 package and not the request-tracker5 package as distributed by Ubuntu. See How to fix? for Ubuntu:22.04 relevant fixed versions and status.

Best Practical Request Tracker (RT) 4.2 before 4.2.17, 4.4 before 4.4.5, and 5.0 before 5.0.2 allows sensitive information disclosure via a timing attack against lib/RT/REST2/Middleware/Auth.pm.

CVSS Base Scores

version 3.1