Improper Input Validation Affecting otrs2 package, versions <2.4.8+dfsg1-1


Severity

Recommended
0.0
medium
0
10

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Threat Intelligence

EPSS
2.52% (83rd percentile)

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  • Snyk IDSNYK-DEBIAN11-OTRS2-519790
  • published20 Sept 2010
  • disclosed20 Sept 2010

Introduced: 20 Sep 2010

CVE-2010-3476  (opens in a new tab)
CWE-20  (opens in a new tab)

How to fix?

Upgrade Debian:11 otrs2 to version 2.4.8+dfsg1-1 or higher.

NVD Description

Note: Versions mentioned in the description apply only to the upstream otrs2 package and not the otrs2 package as distributed by Debian. See How to fix? for Debian:11 relevant fixed versions and status.

Open Ticket Request System (OTRS) 2.3.x before 2.3.6 and 2.4.x before 2.4.8 does not properly handle the matching of Perl regular expressions against HTML e-mail messages, which allows remote attackers to cause a denial of service (CPU consumption) via a large message, a different vulnerability than CVE-2010-2080.

CVSS Base Scores

version 3.1