Information Exposure Affecting otrs2 package, versions <6.0.7-1


Severity

Recommended
0.0
medium
0
10

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Threat Intelligence

EPSS
0.05% (24th percentile)

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  • Snyk IDSNYK-DEBIAN11-OTRS2-520207
  • published6 Jun 2018
  • disclosed6 Jun 2018

Introduced: 6 Jun 2018

CVE-2018-10198  (opens in a new tab)
CWE-200  (opens in a new tab)

How to fix?

Upgrade Debian:11 otrs2 to version 6.0.7-1 or higher.

NVD Description

Note: Versions mentioned in the description apply only to the upstream otrs2 package and not the otrs2 package as distributed by Debian. See How to fix? for Debian:11 relevant fixed versions and status.

An issue was discovered in OTRS 6.0.x before 6.0.7. An attacker who is logged into OTRS as a customer can use the ticket overview screen to disclose internal article information of their customer tickets.