Cross-site Scripting (XSS) Affecting otrs2 package, versions <3.1.7+dfsg1-5

The vulnerable component is bound to the network stack and the set of possible attackers extends beyond the other options listed below, up to and including the entire Internet. Such a vulnerability is often termed “remotely exploitable” and can be thought of as an attack being exploitable at the protocol level one or more network hops away (e.g., across one or more routers).

A successful attack depends on conditions beyond the attacker's control. That is, a successful attack cannot be accomplished at will, but requires the attacker to invest in some measurable amount of effort in preparation or execution against the vulnerable component before a successful attack can be expected.

The attacker is unauthorized prior to attack, and therefore does not require any access to settings or files of the vulnerable system to carry out an attack.

The vulnerable system can be exploited without interaction from any user.

An exploited vulnerability can only affect resources managed by the same security authority. In this case, the vulnerable component and the impacted component are either the same, or both are managed by the same security authority.

There is no loss of confidentiality within the impacted component.

Modification of data is possible, but the attacker does not have control over the consequence of a modification, or the amount of modification is limited. The data modification does not have a direct, serious impact on the impacted component.

There is no impact to availability within the impacted component.