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OS Command Injection Affecting otrs2 package, versions <5.0.16-1+deb9u4

Severity

 Recommended
0.0
high
0
10

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Threat Intelligence

Exploit Maturity
Mature
EPSS
1.73% (88th percentile)

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  • Snyk IDSNYK-DEBIAN9-OTRS2-344032
  • published8 Dec 2017
  • disclosed8 Dec 2017
Report a new vulnerability Found a mistake?

Introduced: 8 Dec 2017

CVE-2017-16921  (opens in a new tab)
CWE-78  (opens in a new tab)

How to fix?

Upgrade Debian:9 otrs2 to version 5.0.16-1+deb9u4 or higher.

NVD Description

Note: Versions mentioned in the description apply only to the upstream otrs2 package and not the otrs2 package as distributed by Debian. See How to fix? for Debian:9 relevant fixed versions and status.

In OTRS 6.0.x up to and including 6.0.1, OTRS 5.0.x up to and including 5.0.24, and OTRS 4.0.x up to and including 4.0.26, an attacker who is logged into OTRS as an agent can manipulate form parameters (related to PGP) and execute arbitrary shell commands with the permissions of the OTRS or web server user.