CVE-2018-16586 Affecting otrs2 package, versions <5.0.16-1+deb9u6
Threat Intelligence
The probability is the direct output of the EPSS model, and conveys an overall sense of the threat of exploitation in the wild. The percentile measures the EPSS probability relative to all known EPSS scores. Note: This data is updated daily, relying on the latest available EPSS model version. Check out the EPSS documentation for more details.
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Test your applications- Snyk IDSNYK-DEBIAN9-OTRS2-344183
- published28 Sept 2018
- disclosed28 Sept 2018
Introduced: 28 Sep 2018
CVE-2018-16586 (opens in a new tab)How to fix?
Upgrade Debian:9 otrs2 to version 5.0.16-1+deb9u6 or higher.
NVD Description
Note: Versions mentioned in the description apply only to the upstream otrs2 package and not the otrs2 package as distributed by Debian.
See How to fix? for Debian:9 relevant fixed versions and status.
In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a logged in user opens it, the email could cause the browser to load external image or CSS resources.
References
- https://security-tracker.debian.org/tracker/CVE-2018-16586
- https://community.otrs.com/security-advisory-2018-05-security-update-for-otrs-framework/
- https://www.debian.org/security/2018/dsa-4317
- https://lists.debian.org/debian-lts-announce/2018/09/msg00033.html
- https://github.com/OTRS/otrs/commit/09e80c7752b0d9080688e4597c7495dd109e0963
- https://github.com/OTRS/otrs/commit/a808859a75c59ae3b7568f5cc4708c53462aa4c7
- https://github.com/OTRS/otrs/commit/baa92df09145b8ae2702a3a0e85d8ba55ec96302
- http://people.ubuntu.com/~ubuntu-security/cve/CVE-2018-16586